Equipment Rental Policy - Safety is Our Goal!

Rental Process Expectations

We typically like to pick up equipment in daylight hours. If your party end time is after sunset we may leave equipment out overnight. You are still responsible for the security of the equipment until it's picked up.

We typically set expectations at delivery of pick up times. Pick up can occur from the end of contract time to a few hours later depending on logistics for the day.

No One has to be present for pick up if the equipment is in a secure location and accessible to our crew however you are responsible for the equipment until we pick up.

Our crew will only call if pick up will occur later than the time discussed at delivery. You are free to call our office anytime with questions.
Jitterbug Party Rentals LLC. is insured for our mutual benefit. You can ask for a copy of our Certificate of Insurance (Worker's Comp or General Liability), or be added as an "Additional Insured" on our insurance, if required for your event.

Upon delivery, your signature will be required on our Equipment Rental Agreement, Release & Assumption of Risk, and Equipment Safety Inspection Sheet.

In certain instances, additional Waivers of Liability may be required for participants.

Please download and/or review these documents prior to your event and contact us with any questions. In addition, please review the Operating Procedures and Safety Information on our website.
We promise our crew will be courteous and professional.

All crew members must pass a criminal background check and complete safety training on equipment operation.

Our Hired Event Attendants are there to ensure safe use and operation of our equipment. They will be polite but firm with children using our equipment. Safety is our number one goal.

Tipping our team is always appreciated but completely at our customer's discretion.

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