Equipment Rental Policy - Safety is Our Goal!

Rental Process Expectations

We typically like to pick up equipment in daylight hours. If your party end time is after sunset we may opt to leave equipment out overnight. If equipment must be picked up after sunset an overtime fee of $75 will be assessed. You are responsible for the security of the equipment until it's picked up.

We typically set expectations at delivery of pick up times. Pick up can occur from the end of contract time to a few hours later depending on logistics for the day.

No One has to be present for pick up if the equipment is in a secure location and accessible to our crew however you are responsible for the equipment until we pick up.

Our crew will only call if pick up will occur later than the time discussed at delivery. You are free to call our office anytime with questions.
A deposit is not required on most inflatable rentals. Payment in full is, however, required upon delivery and prior to setup, unless invoicing has been approved. We accept MasterCard, Visa, Discover, American Express, Cash, Business Check or Money Order.

Tent and Wedding orders require a credit card hold and a non-refundable down payment of 25%. Call 678-948-5867 to arrange the down payment. Orders with a credit card hold or a balance will be run five days prior to the event for full amount due, prior to delivery being carried out. We cannot accept cash payment on orders over $1000.00.
We promise our crew will be courteous and professional.

All crew members must pass a criminal background check and complete safety training on equipment operation.

Our Hired Event Attendants are there to ensure safe use and operation of our equipment. They will be polite but firm with children using our equipment. Safety is our number one goal.

Tipping our team is always appreciated but completely at our customer's discretion.

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